Duelz Casino Review
Duelz Casino is an established online gaming platform that has been thoroughly evaluated by our expert casino review team. Using our structured review process, we examined the casino’s strengths and weaknesses by assessing the fairness of its Terms and Conditions, licensing status, complaint history, customer support performance, withdrawal limits, and other critical operational factors.
Following our analysis, Duelz Casino achieved a High Safety Index of 8.6, which reflects a strong level of player safety and fairness. This score suggests that most players can expect a reliable and transparent gaming experience. However, our T&Cs review did uncover some clauses we consider somewhat unfair, meaning players should be aware of these before registering.
Duelz Casino Safety & Trust Index
The Safety & Trust Index is calculated using a comprehensive methodology that includes:
- Evaluation of Terms & Conditions for fairness
- Player complaints and resolution history
- Estimated revenue
- Presence on casino blacklists
- Other transparency indicators
Duelz Casino’s score of 8.6/10 is supported by the fact that it has a very low total value of disputed winnings relative to its size and is not listed on any major industry blacklists. As a very large casino, Duelz benefits from high operational capacity, which can contribute to faster resolution of player issues.
We also note that Duelz Casino is linked to two other online casinos, and we included data from those related operations in our Safety Index calculation.
Duelz Casino Terms and Conditions (Full Guide)
Our in-depth review of Duelz Casino’s Terms and Conditions identified a few questionable clauses that could potentially be used to justify withholding winnings under certain circumstances. While the overall T&Cs are mostly standard, these specific terms led us to classify the T&Cs as somewhat unfair.
Players are strongly advised to read the Terms and Conditions before depositing funds or accepting any bonuses, as understanding the rules can prevent potential disputes.
Player Complaints & Dispute History at Duelz Casino
Our complaint analysis revealed 1 direct complaint against Duelz Casino and 6 complaints against related casinos, resulting in a total of 538 black points—all stemming from the related operations. The complaints themselves represent a very low total disputed amount compared to the casino’s size, which is a positive indicator.
Real User Reviews and Ratings for Duelz Casino
Based on 26 user reviews on Casino Guru, Duelz Casino currently holds a Bad User feedback score. While this suggests a less favorable player perception, it is important to note that user reviews can be unreliable due to fake positive feedback or multiple negative reviews from a small group of dissatisfied players.
For this reason, we do not include user review scores in our Safety Index, but they can still provide insights into individual player experiences.
Duelz Casino Company Profile & Official License Details
Duelz Casino is operated by SuprPlay Limited and generates estimated annual revenues exceeding $20 million, placing it in the medium-sized casino category according to our classification.
It holds multiple licenses from reputable authorities, including:
- Estonia
- Sweden (Spelinspektionen)
- Isle of Man (Gambling Supervision Commission)
- Malta (Malta Gaming Authority)
- United Kingdom (UK Gambling Commission)
Withdrawal Policies, Win Limits & Payment Options
Duelz Casino supports 20 payment methods, including:
Skrill, Neteller, PaySafeCard, Payz (ecoPayz), VISA, Mastercard, PayPal, Trustly, Neosurf, AstroPay, Bank Transfer, Flexepin, TrueLayer, Interac, Swish, Funanga, Gigadat, MuchBetter, Fonix, and MiFinity.
Withdrawal and win limits:
- EUR 100,000/month | No win limit
- Unlimited in GBP
- SEK 1,000,000/month
Note: Some payment methods may not be available for both deposits and withdrawals, and availability can vary by country.
Supported Languages & 24/7 Customer Support at Duelz Casino
Duelz Casino is available in English, Swedish, and French, with customer support and live chat offered in English and Swedish 24/7. French-speaking players have website access but no dedicated support in their language.
Our testing showed the support team to be professional and fast, providing helpful guidance on account management, withdrawals, and technical issues.
Slot Games, Live Casino & Table Games at Duelz Casino
Duelz Casino offers an extensive game library including:
- Slots
- Roulette
- Blackjack
- Video Poker
- Bingo
- Baccarat
- Jackpot Games
- Live Casino Games (Live Roulette, Live Blackjack, Live Baccarat, Live Poker, Live Bingo, Live Dice Games, and more)
- Craps and Dice
- Keno
- Scratch Cards
- Crash Games
- Other Card Games and specialty titles
Games are provided by 94 software developers, including major industry names like NetEnt, Play’n GO, Evolution Gaming, Pragmatic Play, Red Tiger, Yggdrasil, Nolimit City, Big Time Gaming, Scientific Games, and many more. This ensures a wide range of themes, gameplay mechanics, and jackpot opportunities.
Exclusive Bonus Codes & Promotions for Duelz Casino Players
Duelz Casino currently has 7 active bonuses listed in our database. These can include welcome offers, free spins, reload bonuses, and other promotional deals. Full details can be found in the “Bonuses” section of the Duelz Casino profile.
